Watches & Accessories
ATG Vintage Watches
44 Nevil Road
Bristol
BS7 9EH
United Kingdom

Tel: 0117 377 6476
Mobile: 0788 4000 563

Guarantees and Returns

Any watch may be returned after purchase as long as contact is made by Email within 3 days. It must not have been worn or altered including the straps, bracelet links removed and the boxes destroyed. The buyer  must  meet the cost of shipping the watch back and meet any further bank or transfer charges relating to the refund .

All of the watches sold on this site have been serviced and have a mechanical warranty extended by the site for up to 3 months; this warranty however does not cover the day to day accuracy of the watch as they are vintage pieces (at least 20 years old) and are prone to losing or gaining time.

The warranty does not extend to any watch that is miss-used including immersion in water. Any returns will be inspected by a Professional Watchmaker and compared to detailed archive photographs. If the watch in question is deemed to have been miss-treated in any way then they will be returned to the buyer at their cost.

The watches are in the best condition they can be when leaving this site but they are NOT water proof or even splash proof unless stated otherwise.

Items returned that comply with the returns policy  must be shipped using the same method both signed for and insured, returns  must have the standard labelling of ‘Return to supplier under warranty’. Do not return any item without contacting  ATG first.

International Shipping

Fedex

Items costing more than ££100  will be shipped with this courier  the items will be insured for their full value and are trackable. Shipping to the US, Australia , Japan etc is typically ££35 but I will charge a flat fee of ££22 .

Shipping times are around 3  - 4 days to the US and 2 days to Europe.

Royal Mail International Signed For

I have used this method successfully for a few years and although items are only tracked until leaving the Uk there has never been a problem. However This method is only available for purchases under ££100.

Costs are ££10 flat rate.

Royal Mail Airmail –Straps only

My experience of using this method is that the items arrive fine but typically to the US for example it can take 5 –10 days. Please bear that in mind when ordering.

Costs are ££1.50 for up to 500g

UK Shipping

Special Delivery

All watches shipped in the UK will go by Royal Mail Special delivery. Next day delivery, signed for and trackable. Fully insured for ££2,500

Costs are £7.00

Royal Mail –Registered –Signed for ..

Can be tracked but only available for items under ££50

Costs are:  ££3.00

Royal Mail First Class

Straps in the UK are shipped first class in a padded envelope which has been the best and most efficient method for me.

Costs are; £1.00

 NB: A Note on shipping.

During my time selling watches I have sold and shipped hundreds of items whose values have ranged from £1£0 to ££3,000 and I have not lost one item. There have been plenty of problems, customs in Canada on strike, DHL entering the wrong tracking number. Straps taking 12 days to get to San Francisco while the same order to New York took 3 days but rest assured, ATG will endeavour to get your purchase to you as quickly and as smoothly as possible.

Ordering

Orders can be placed through the online ordering system using the shipping methods offered or by phone. As many of my products are one vintage and one of a kind you must email me to confirm the watch is available. After initial intent to buy I will hold the watch for 3 days until payment is received so that I don’t get two buyers. Although I will endeavour to avoid this happening rest assured the item are sold on a first come first served basis so any buying clash will result in a refund with no costs associated.



Orders will be shipped within 48 hours of receipt of payment after I have confirmed ordering costs by email when your card will be charged. Purchases with a credit card will not ship to a PO. Box.

As my business is based in the uk all prices are in UK pounds. That is how you must pay and your card issuer will convert the price to your local currency at the rate they supply on the day. Use www.xe.com to gain an approximate charge.

You can order by phone on the number below with the following details,

Card
Number
Name
Issue Date
Expiry date
Swith issue number
Order including shipping method
Shipping address and authorization of card to be debited.